TABLE 4.
Structural Model
| No | Hypotheses | Std. loading | Std. error | Critical ratio | p | Result | ||
|---|---|---|---|---|---|---|---|---|
| H1 | Performance expectancy | → | Behavioural intention | 0.144 | 0.093 | 2.186 | .032 | Supported |
| H2 | Effort expectancy | → | Behavioural intention | −0.351 | 0.061 | −5.32 | *** | Not‐supported |
| H3 | Facilitating conditions | → | Behavioural intention | 0.39 | 0.048 | −6.911 | *** | Supported |
| H4 | Social influence | → | Behavioural intention | 0.21 | 0.067 | 3.44 | *** | Supported |
| H5 | Performance expectancy | → | Attitude | 0.145 | 0.074 | 1.614 | .007 | Supported |
| H6 | Effort expectancy | → | Attitude | 0.362 | 0.058 | 4.277 | *** | Supported |
| H7 | Facilitating conditions | → | Attitude | 0.222 | 0.04 | 3.487 | *** | Supported |
| H8 | Social influence | → | Attitude | 0.094 | 0.046 | 1.648 | .099 | Not‐supported |
| H9 | Attitude | → | Behavioural intention | 0.456 | 0.078 | 7.856 | *** | Supported |
| H10 | Behavioural intention | → | Actual use | 0.52 | 0.063 | 9.057 | *** | Supported |
| H11 | Facilitating conditions | → | Actual use | 0.41 | 0.051 | 8.116 | *** | Supported |
| H12 | Attitude | → | Actual use | 0.28 | 0.077 | 4.638 | *** | Supported |
Note: *** Significant at p < 0.001.