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. 2018 Jul 2;25(9):1197–1201. doi: 10.1093/jamia/ocy088

Table 2.

Summary of duration, clicks, and accuracy

EHR functions Usability and safety metrics Site 1A Mean (SD) Site 2A Mean (SD) Site 3B Mean (SD) Site 4B Mean (SD)
X-ray (left elbow, wrist, forearm) Task duration (sec) 64.1 (22.4) 24.3 (8.5) 33.3 (9.9) 55.5 (13.3)
Clicks 31.1 (12.6) 7.7 (3.8) 8.1 (4.9) 15.5 (6.6)
  • Error rate

  • Types of errors:

  • - Wrong-site x-ray ordered

  • - Omission of one part of the order (eg, forearm)

25% 16.7% 35.7% 20%
MRI (cervical, thoracic, lumbar) Task duration (sec) 78.9 (33.4) 66 (25.6) 32.2 (16.1) 79.5 (34.3)
Clicks 28.9 (13.7) 22.4 (10.5) 14.2 (18.2) 33.3 (15.7)
  • Error rate

  • Types of errors:

  • - Omission of one part of the order (eg cervical)

0 8.3% 7.1% 10%
Troponin Task duration (sec) 5.3 (10.3) 14.2 (24.5) 1.5 (.9) 12.1 (19.7)
Clicks 2.7 (2.9) 4.3 (9.4) .9 (.9) 8.2 (16.3)
  • Error rate

  • Types of errors: None

0 0 0 0
Lactate (timed order) Task duration (sec) 20.4 (8) 26.9 (7.9) 12.1 (4.9) 17.5 (15.1)
Clicks 9.9 (3) 11.1 (3.4) 6 (2.5) 6.6 (5.5)
  • Error rate

  • Types of errors:

  • - Ordered for wrong time

  • - Ordered unnecessary tests

0 0 14.3% 0
Tylenol (500 mg PO, 4-6 hours) Task duration (sec) 51.4 (15.3) 70.4 (32) 69.3 (38.2) 45.6 (15.9)
Clicks 14 (4.1) 23.5 (15.8) 61.6 (94) 25.8 (11.2)
  • Error rate

  • Types of errors:

  • - Wrong dose, frequency, route, and rate

8.3% 0 7.1% 30%
Prednisone taper (60 mg, reduce by 10 mg every 2 days for 12 days) Task duration (sec) 148.6 (76.1) 152.7 (163.4) 175.1 (73) 178.7 (62.6)
Clicks 32.2 (16.6) 20 (32.8) 42.3 (17.6) 28.2 (5.7)
  • Error rate

  • Types of errors:

  • - Wrong dose

16.7% 41.7% 50% 40%