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. 2018 Dec 20;26(2):172–184. doi: 10.1093/jamia/ocy155

Table 1.

Summary of studies reviewed in detail (n = 23)

Author Key theme Location Clinical setting (study setting) Type of note Sample size Summary of results
Salmon et al. (2016)35 Purposes United States Ambulatory (not specified) Patient summary 13: Medical directors
  • Clinical summary purposes: (1) clarify medication regimen; (2) follow-up appointments; (3) patient instructions; (4) referral appointments

Ho et al. (2014)28 Purposes United States Ambulatory (not specified) Visit note 46: PCP, NP
  • Visit note purposes: (1) clinical; (2) billing and compliance; (3) legal; (4) research; (5) education

Campion et al. (2010)29 Purposes United States Hospital (clinical) Signout note 730: Signout notes
  • Signout note purposes: communicate patient treatment and care team coordination

Koopman et al. (2015)34 Purposes/ note-retrieval/reading United States Ambulatory (simulated) Visit note 16: PCP
  • Visit note purposes: clinical, billing, quality improvement, avoid malpractice, and compliance

  • Navigation patterns: A/P is the most important information and the first note section read

Tuepker et al. (2016)27 Purposes/ reasoning United States Ambulatory (simulated) Visit note 38: Mixed
  • Visit note purposes: to support recall and memory to evaluate and refine patient care

  • Information deemed irrelevant for patient care is frequently left out of the notes

Farri et al. (2013)30 Reasoning United States Ambulatory (simulated) Visit note 8: Interns
  • Untimed simulations: clinicians focused on (1) time onset of problems, (2) treatment time

  • Timed simulations: clinicians focused on (1) test results, (2) treatment effectiveness

  • Subsequently, clinicians (3) correlated problems and treatment, and (4) reassessed treatment

Farri et al. (2012)36 Reasoning United States Ambulatory (simulated) Visit note 6: Interns
  • Cognitive pathway to formulate A/P: (1) review chief complaint; (2) review previous diagnoses and history; (3) review previous treatments; (4) correlate past treatment and complaint; (5) create a mental model summarizing the clinical case

Haglin et al. (2017)37 Note-entry United States Hospital (simulated) H&P 8: Interns
  • Four of 13 (31%) interns observed recorded inaccuracies in their notes

  • Six of 13 (46%) omitted pertinent information collected during the encounter

Wilcox et al. (2010)38 Note-entry United States Hospital (mixed) Progress note 15: MD, residents
  • ICU physicians tend to avoid templates because their structure conflicts with their mental model

  • Their perception toward templates was positive after evaluating an EHR functionality to tag and search relevant terms for note-entry

Patel et al. (2000)39 Note-entry Canada Ambulatory (clinical) Visit note 7: Endocrinologists
  • Using an EHR, clinicians documented significantly more chief complaints and significantly less review of systems

Robelia et al. (2017)31 Note-entry United States Ambulatory (not specified) Discharge summary 474: PCP
  • Discharge summaries frequently include information about list of diagnosis (64%), narrative summary (56%), and treatment provided (42%)

  • Medication list with changes was the most important information for 94% of respondents, only 40% find it in their discharge summaries

Cao et al. (2003)41 Note-entry United States Mixed (clinical) Discharge summary/ signout note/ visit note 383 500: Mixed notes
  • Less than 1% of the clinical notes reviewed communicate medical errors

Rizvi et al. (2016)40 Note-entry/ note-retrieval/reading United States Hospital (clinical) H&P/ progress note/ discharge summary 12: Residents
  • Templates are ubiquitously used for note-entry

  • H&P and progress notes are created from the A/P or Subjective sections, and discharge summaries from Hospital course by problem or Discharge diagnosis

  • The sequence of note sections read depends on stimulus or task to perform

Nolan et al. (2017)32 Note-retrieval/reading United States Hospital (clinical) Mixed 24: MD, NP
  • Chart review time is spent on clinical notes (47%), followed by labs (22%), and imaging (13%). The most common navigation pattern started with clinical notes, followed by imaging and labs

Pain et al. (2017)33 Note-retrieval/reading Australia Hospital (not specified) Mixed 53: Mixed
  • Stimuli to read allied health professional notes: patient care, patient function, discharge planning, and a holistic approach to patient care

  • SOAP was the most common note-retrieval format

Kendall et al. (2013)42 Note-retrieval/reading United States Hospital (simulated) Signout note 21: MD, residents
  • Clinicians spent 52% of their review time in narrative data sources and 40% in structured data sources

  • Navigation patterns vary widely even within cases

  • Structured data are more frequently read after receiving new information about the case

Staggers et al. (2011)43 Note-retrieval/reading United States Hospital (clinical) Patient summary 26: RN
  • Electronic patient summary does not meet nurses’ information needs

  • Effective patient summaries to support nursing care must include medical history

Callen et al. (2014)44 Note-retrieval/reading Australia Hospital (clinical) Discharge summary/ visit note 97: MD, RN
  • Nurses and physicians tend to read patient medical history to advance common orders

  • Past history is more likely to be read for urgent cases

Wright et al. (2016)45 Note-retrieval/reading United States Hospital (clinical) Mixed 20: MD, NP, RN
  • Stimuli to read clinical notes include (1) new patient assessment; (2) reviewing the status of a known patient; (3) search for specific information, and (4) prioritize multiple patients

Hilligoss and Zheng (2013)46 Note-retrieval/reading United States Hospital (clinical) Mixed 73: MD, surgeons
  • Stimuli to read clinical notes: (1) patient overview; (2) handoff/subsequent care; (3) avoid biases (ie the tendency to consider a diagnosis suggested by the previous provider)

Brown et al. (2014)47 Note-retrieval/reading United States Hospital (simulated) Progress note 10: Hospitalists
  • Sixty-seven percent of the reading time was dedicated to A/P, followed by labs (8%), and medications (7%)

  • Time reading a note section has very little to do with the volume of data in that section

Clarke et al. (2014)48 Note-retrieval/reading United States Ambulatory (simulated) Visit note 15: PCP
  • History of present illness and A/P are the most important and most read sections of a visit note

  • Review of Systems is the least read section

Horsky and Ramelson (2016)49 Note-retrieval/reading United States Ambulatory (simulated) Patient summary 9: PCP
  • Clinicians review patient summaries in three stages: (1) look for historical data and read A/P; (2) look for changes since last visit; and (3) look for data about current state (eg, vitals, labs)

Abbreviations: PCP: primary care provider; NP: nurse practitioner; MD: practicing/attending physician; H&P: history and physical note; EHR: electronic health records; ICU: intensive care unit; RN: registered nurse; TA: think-aloud protocol; A/P: assessment and plan.