Figure 1.

Patient Safety Learning Laboratory (PSLL): EHR-Integrated Health Information Technology Tools. The Patient Safety Learning Laboratory developed tools to help patients become better informed and more involved in their care and provided clinicians with information to facilitate better and faster decisions about patient care. Patients used the interactive patient portal; a bedside display showed patient care plan information on a monitor in the patient room for patients, families and hospital staff; clinicians viewed the patient safety dashboard which contained patient data to alert hospital staff of potential patient risks.^7–11 All of this was built upon the Patient SatisfActive model, a communication system that helped clinicians identify, assess, and address patient needs and expectations and helped patients and their caregivers become an active part of their care and decision-making.^2,4,12,13