Table 1.

Presenting complaint as per Manchester Triage System [23]

Before Medical Work-upa	After Medical Work-upb
Limb problems	Chest pain
Falls	Shortness of breath
Unwell adult	Abdominal pain
Back pain	Headache
Urinary problems
Ear and facial problems

^aThe health and social care professional (HSCP) team proactively treated these individuals without prior assessment by a physician ^bThe HSCP team awaited medical clearance prior to assessment and intervention