Table 1.

Example of fragments according to thematic categories

Thematic categories	Fragment example
Non-verbal	‘I quickly noticed a strange, slightly frightened look on his face…’.
Steps of consultation	‘…the consultation I performed was… like a questionnaire application…’.
Doctor–patient relationship	‘…it helps me, mainly to understand how to put the patient’s needs and well-being above my own…’.
Empathy and respect	‘I believe it is consensual that the attitude of the……is subject to criticism, after all, respect and patience with the patient are prerequisites…’.
Humanistic values	‘…the way he introduced himself… the attention with which he listened…’.