Table 3:
Themes and domains of the after-visit summary, patient perspectives
Theme | Domain |
---|---|
AVS use and applications | Summary of the visit |
Summary of general health and health care | |
Quick reference for specific aspects of health care | |
Reminder of health-specific tasks to complete | |
Review with physician to clarify health and health care issues | |
Share health information with family | |
Share health information with other clinicians (eg, emergency department), pharmacists | |
AVS disposition: disposed immediately, retained in a viewable area (eg, on refrigerator door), filed, carried with person (eg, purse, wallet) | |
Preferred AVS content | General features of content |
Too much information; amount of content should be limited | |
AVS should be customizable for each patient | |
Specific content elements, visit summaries | |
Primary care physician contact information | |
Primary care follow-up appointment date and time | |
Appointment dates and times for specialty referrals and testing, and reasons for referrals | |
Specific instructions made by the clinician, including treatment plan | |
Goals of care | |
Vital signs from the current visit | |
Medication list including the purpose of medications, excludes separate lists of discontinued or newly started medications | |
Specific content elements, health summaries | |
Test results | |
Immunization history | |
Allergies (medication and other) | |
Medical history | |
Problem list | |
Challenges to patient care (eg, language barriers, inability to swallow large pills) | |
Preferred AVS formatting | Use of lay language |
Larger font size | |
Reduced density of information, sufficient white space | |
Order of information: contact information, specific instructions, medications | |
Information on AVS is often inaccurate | Medication list |
Problem list | |
Referral contact information | |
Privacy concerns | Concern about exposure of personal information, eg, history or diagnosis of depression, sexually transmitted diseases |