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. 2017 Apr 27;24(6):1160–1164. doi: 10.1093/jamia/ocx040

Table 1.

Patient Technology Access and Patient Portal Attitudes

Patient Characteristics Total Internet Access
Smartphone Access
Patient Portal Will Strengthen Provider Relationship
Patient Portal Will Improve Overall Quality of care
(Very) Interested in Mobile Patient Portal
% (n) % (n) P-value % (n) P-value % (n) P-value % (n) P-value % (n) P-value
All 100 (400) 78 (313) 71 (282) 72 (287) 77 (307) 75 (301)
Age (years)
 ≤40 64 (255) 92 (234) <.001* 85 (218) <.001* 69 (177) .168 79 (201) .193 82 (209) <.001*
 >40 36 (145) 54 (79) 44 (64) 76 (110) 73 (106) 63 (92)
Gender
 Male 28 (111) 81 (90) .395 71 (79) .855 74 (82) .559 78 (87) .633 71 (79) .241
 Female 72 (289) 77 (223) 70 (203) 71 (205) 76 (220) 77 (222)
Primary Language
 English 46 (185) 92 (171) <.001* 83 (153) <.001* 72 (134) .779 76 (141) .815 79 (147) .070
 Spanish or other1 54 (215) 66 (142) 60 (129) 71 (153) 77 (166) 72 (154)
Ethnicity
 Hispanic/Latino 97 (389) 78 (304) .771 70 (274) .870 73 (283) .008 77 (300) .296 75 (293) .844
 Non-Hispanic/Latino 3 (11) 82 (9) 73 (8) 36 (4) 64 (7) 73 (8)
Educational Attainment
 ≤High school 64 (255) 68 (174) <.001* 61 (156) <.001* 68 (173) .021 73 (186) .017 72 (184) .057
 >High school 36 (145) 96 (139) 87 (126) 79 (114) 83 (121) 81 (117)
Annual Family Income
 <$10 000 40 (160) 69 (110) <.001* 58 (93) <.001* 69 (110) .277 72 (115) .059 72 (115) .202
 ≥$10 000 60 (240) 85 (203) 79 (189) 74 (177) 80 (192) 78 (186)

*Indicates statistical significance. Bonferroni correction was applied with 6 comparison groups. Findings were considered statistically significant at P < .008.

1A total of 2 participants reported “Other” as their primary language, with 213 participants reporting “Spanish” as their primary language.