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. 2020 Nov 6;22(11):e22280. doi: 10.2196/22280

Table 2.

Classification of digital technologies and health services.

Classification category Definition
Health care system targets

Clients/patients Members of the public who are potential or current users of health services, including caregivers.

Health care providers Members of the health care workforce who deliver health services.

Health systems/resource managers Systems and managers involved in the administration and oversight of public health systems. Interventions within this category reflect managerial functions related to supply chain management, health financing, and human resource management.

Data services Crosscutting functionality to support a wide range of activities related to data collection, management, use, and exchange.
Grade of innovation

Supporting Digital services or technologies that can be used to support old or established technologies for all or some health care system targets. These technologies may support or facilitate the performance of existing technologies.

Complementing Digital services or technologies that can be used in addition to old or established technologies for all or some health care system targets. These technologies may strengthen or enhance the performance of existing technologies.

Substituting Digital services or technologies that may replace old or established technologies for all or some health care system targets.

Innovating New digital services or technologies that may offer new possibilities that previously were not available for all or some health care system targets. These disruptive technologies may represent a new entry into the market.
Scalability to other geographical areas

Not possible Technologies strictly bonded to the context in which they were developed.

Local Technologies whose scalability is limited to a local context (ie, regional or national context) for normative, legislative, ethical, or technical reasons.

Global Technologies that do not present barriers to scalability that would prevent their possible global adoption.