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. 2020 Oct 26;35(Suppl 2):839–848. doi: 10.1007/s11606-020-06102-8

Table 1.

Goals and Metrics for the Kaiser Permanente Southern California (KPSC) Depression Care Management (DCM) Initiative

Goal Metric numerator Metric denominator
Use the PHQ-9 when diagnosing patients with a first/new episode of depression (Goal>=50%) No. of patients with first/new episode of depression and a PHQ-9 No. of patients with first/new episode of depression
Enroll patients with a first/new episode of depression with PHQ-9 10–19 in the DCM program (Goals>=50%) No. of patients with first/new episode of depression and a PHQ-9 10–19 enrolled in treatment No. of patients with first/new episode of depression and a PHQ-9
Panel size at any time in active treatment in the DCM program per full-time treatment specialist (Goal>=120) 120
Patients in active treatment who are engaged (panel size × PHQ-9 administration rate in treatment) (Goal>=96 [120*80%]) 96
Administer PHQ-9 for patients in active treatment every month (Goal>=80%) No. of patients in active treatment with a PHQ-9 for the reporting month No. of patients in active treatment
Outreach patients in active treatment every month (contact attempt) (Goal>=95%) No. of patients in active treatment with a telephone or in-person visit scheduled for the reporting month No. of patients in active treatment
Average months in treatment after discharge (Goal=3-6 months) 3–6 months
Patients achieving remission (Goal>=25%) Patients discharged from at least 3 months of treatment with an enrollment PHQ-9 total score 10+ whose last PHQ-9 total score < 5 Patients discharged from at least 3 months of treatment with an enrollment PHQ-9 total score 10+
Patients achieving improvement (Goal>=50%) Patients discharged from at least 3 months of treatment with an enrollment PHQ-9 total score 10+ whose last PHQ-9 total score ≥ 50% lower than enrollment PHQ-9 total score Patients discharged from at least 3 months of treatment with an enrollment PHQ-9 total score 10+
Administer a follow-up PHQ-9 6 months after discharge (Goal>=70%) Patients discharged from treatment < 12 months from reporting date with a PHQ-9 total score between 4 and 8 months after discharge Patients discharged from treatment < 12 months from reporting date