Table 3.

Characteristics of different categories of ED users

Variabile	Adult patients (15+)			Paediatric patients (0–14)			Older patients (65+)
	Non FU	One Shot	Multi sem	Non FU	One Shot	Multi sem	Non FU	One Shot	Multi sem
% Patients	90.0	8.5	1.5	91.6	7.3	1.1	88.2	10.1	1.7
% Accesses	70.8	20.0	9.1	76.2	17.9	6.0	68.4	22.4	9.1
Average accesses	1.7	5.2	13.5	1.8	5.4	11.6	1.8	5.2	12.6
% Male	49.0	47.8	47.2	54.7	56.6	56.4	42.4	47.2	50.4
% Foreign	12.0	12.5	12.8	11.5	13.8	16.7	2.3	1.1	1.0
Average age	53.0	55.4	54.2	5.9	4.7	4.0	77.3	78.6	77.9
% Multiple chronic conditions	2.5	18.2	49.3	0.3	2.5	11.0	4.5	26.7	61.1
% Mental disorders	3.2	10.6	29.2	0.8	2.5	7.1	2.2	7.7	18.7
% Nervous system and sense organs	1.9	5.1	9.3	0.7	2.1	5.4	2.5	5.9	10.2
% Circulatory system	7.1	17.8	28.8	0.3	1.0	1.5	15.5	33.5	52.5
% Respiratory system	1.0	3.8	9.8	1.1	4.2	10.2	1.8	6.6	15.8
% Digestive system	0.7	2.3	6.0	0.2	0.8	1.6	0.9	2.7	6.1
% Genitourinary system	1.0	3.4	7.7	0.9	2.2	5.2	0.8	2.8	6.0
% Musculoskeletal system	1.2	3.2	7.0	0.5	1.5	2.6	1.6	3.8	8.5
% Congenital anomalies	10.3	25.6	46.1	4.0	9.2	16.6	11.7	28.6	14.1
Number of patients	958,712			173,351			328,901
Number of accesses	2,129,074			382,951			765,971