TABLE 6.

Practical tips—case management

What is the definition of the intervention?	Case management consists of the introduction, modification, or removal of strategies to improve the coordination and continuity of delivery of services, which includes the social aspects of care.
Where would you get evidence‐based information on this recommendation?	Ask health and social care organizations with whom you work closely if case managers are available (eg, home care services in your area)
How would you implement this recommendation in your practice or daily life?	Key implementation factors at the organisational level:
	Collaboration between the family physician, case manager, persons living with dementia and caregiver
	Interdisciplinary teams where the roles and responsibilities are clearly delineated
	Acknowledge the value of every team member, including persons living with dementia and caregivers
	Key implementation factors at the clinical level:
	Pro‐active follow‐up to ensure that the persons living with dementia are coming to their appointment (continuity with a family physician).
	Regular contact with the persons living with dementia and caregiver to address questions and concerns, and to ensure their full engagement in care and care decisions.
	Pay specific attention during healthcare transitions.