Table 2.
Major barriers and facilitators to teledermatology across studies
| CFIR domains | Barriers | Facilitators |
|---|---|---|
| Domain 1: intervention characteristics | ||
| Relative advantage |
Teledermatology offers less clinical information than in person clinic visits (e.g., history, outcome, images) Communication challenges, including: providing diagnoses, offering emotional support and advice, having a dialog |
Improved efficiency and convenience (e.g., reduced wait and travel time) Improved access to care Teledermatology improves patients’ and primary care providers’ knowledge of skin disorders |
| Design quality and packaging | Technological limitations of teledermatology | Easy to use and intuitive technology |
| Cost | Time required to learn to use the technology | |
| Domain 2: outer setting | ||
| Patient needs and resources |
Teledermatology cannot address some skin conditions Patients do not wish to be photographed due to social and religious reasons |
Teledermatology meets the needs of patients |
| External policy and incentives |
Reimbursement concerns Providers also reported increased medical liability and risk of privacy breach |
|
| Domain 3: inner setting | ||
| Compatibility | Teledermatology not compatible with existing workflow, health record system, and organizational policy | Teledermatology aligns with existing workflow and clinical needs |
| Available resources | Lack of time, personnel, equipment to adopt teledermatology | Availability of trainings, personnel and infrastructures |
| Domain 4: characteristics of individual | ||
| Self-efficacy | Lack of confidence in taking images of lesion, following recommendations from dermatologists. | Improved primary care provider and patient self-confidence in managing skin diseases |
| Knowledge and beliefs | Belief that teledermatology is not as accurate as in-person consultation | Beliefs in the usefulness of teledermatology |
| Domain 5: process | ||
| External change agents | No studies reported barriers in this domain | Involving experts with experience in teledermatology implementation |