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. 2020 Oct 29;3(3):360–368. doi: 10.1093/jamiaopen/ooaa044

Table 3.

Identified themes and description

Identified themes Explanation and description details
When there is not a shared conception of PCC it is difficult to have a shared perspective on EHR functions
  • Differences among clinicians are apparent in the definition of, value perceived, and behaviors that represent PCC

  • Perceptions that EHR functions that allow personalization of care are valuable

  • Variation in implied definition of concepts such as patient preferences

  • Consistency clearer in well-defined concepts and actions

The documentation of goals does not match the construct of goals and patient contextual data is valuable, but not systematically documented in the EHR
  • Patient goals and contextual information is important to clinicians

  • Perceptions that information about patients’ lives (partners, etc.) and personal goals are elicited by clinicians to support clinical care

  • Perceptions that recording and accessing this information is challenging

  • No mechanisms to track goals or define goal achievement (or change) limiting the support the EHR provides to this vital PCC function

There is a collective challenge in representing the patient and the patient’s needs in an integrated way
  • Integrated care plans are complex in real-world settings

  • Perceptions that multi-stakeholders do not have mutual goals, and may have competing goals

PGD is an emerging function in EHRs
  • Technical representatives describe PGD functions as available, but clinician users did not report integrating this data into care

  • Respondents commonly characterized PGD as device integration (fitbit) or a type of contextual data

Abbreviations: EHR: electronic health record; PCC: patient-centered care; PGD: patient-generated data.