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. 2020 Oct 29;8(10):e16898. doi: 10.2196/16898

Table 3.

Ideal features for wireframe prototype.

Features Challenges Possible solutions
Must-have features

Knowledge on medication use and their side effects Which medication to choose and when to use it Chatbot (Figure 2)

Knowledge on medication use and their side effects Generic instruction versus specific instruction Chatbot (Figure 2)

Knowledge on medication use and their side effects Alternative treatments preferable to steroids Chatbot (Figure 2)

Knowledge on the symptoms and appropriate management Understanding the disease course and the complications related to ADa Chatbot (Figure 2)

Knowledge on the external triggers leading to ADa flares Understanding the causes, triggers, and symptoms of AD Chatbot (Figure 2)

Monitoring of skin conditions Understanding the causes, triggers, and symptoms of AD Disease diary (Figure 2)

Monitoring of skin conditions Understanding the disease course and the complications related to AD Journal (Figure 2)

Communication channels with health care professionals Understanding the causes, triggers, and symptoms of AD Teleconsultation (Figure 2)

Communication channels with health care professionals Understanding the disease course and the complications related to AD Teleconsultation (Figure 2)

Communication channels with health care professionals Which medication to choose and when to use it Teleconsultation (Figure 2)

Communication channels with health care professionals Generic instruction versus specific instruction Teleconsultation (Figure 2)

Communication channels with health care professionals Alternative treatments preferable to steroids Teleconsultation (Figure 2)

Monitoring of external triggers that may lead to AD flares Understanding the causes, triggers, and symptoms of AD Disease diary (Figure 2) and disease monitor (Figure 2)
Nice-to-have features

Debunking the myths about AD Alternative treatments preferable to steroids Chatbot (Figure 2)

Knowledge on the natural history and development of AD Understanding the causes, triggers, and symptoms of AD Chatbot (Figure 2)

Reminders for topical application and medication taking Which medication to choose and when to use it Disease monitor (Figure 2)

Peer support from other caregivers or patients Understanding the causes, triggers, and symptoms of AD Forum (Figure 2)

Peer support from other caregivers or patients Understanding the disease course and the complications related to AD Forum (Figure 2)

Peer support from other caregivers or patients Which medication to choose and when to use it Forum (Figure 2)

Peer support from other caregivers or patients Generic instruction versus specific instruction Forum (Figure 2)

Peer support from other caregivers or patients Alternative treatments preferable to steroids Forum (Figure 2)

Peer support from other caregivers or patients Guilt and frustration Forum (Figure 2)

Peer support from other caregivers or patients Self-esteem Forum (Figure 2)

Peer support from other caregivers or patients Duty to make their child feel better Forum (Figure 2)

Monitoring of caregivers’ and children’s emotions Guilt and frustration Disease diary (Figure 2)

Monitoring of caregivers’ and children’s emotions Self-esteem Journal (Figure 2)

Monitoring of caregivers’ and children’s emotions Duty to make their child feel better Journal (Figure 2)

Emotional support with interactive app features Guilt and frustration Forum (Figure 2)

Emotional support with interactive app features Self-esteem Teleconsultation (Figure 2)

Emotional support with interactive app features Duty to make their child feel better Teleconsultation (Figure 2)

aAD: atopic dermatitis.