Table 1.

Tasks comparison between pre-automation and post-automation.

Task ID	Tasks	Pre-Automation	Post-Automation
1	Health awareness, education, support, and medical advice.	Hotline for health care workers for medical consultations.	Automatically inherited by the knowledge stored in the system.
2	Designated laboratory tests for confirmed cases.	To be selected after registering on the HESN website.	Recommended laboratory test by the expert system and based on the EHR tracking.
3	CURB-65 severity score.	Manual.	The score integrated in the expert system.
4	Visual Triage Checklist.	Risks scores are calculated manually for acute respiratory illnesses and reported using forms.	Integrated into the expert system.
5	Clinical action to manage the COVID-19 cases in mild, severe, and critical cases.	Manual.	The system automatically classifies patients in his/her risk category and recommends a suitable action and management plan.
6	List of the individuals who reported their symptoms during health status monitoring under quarantine.	Manually by health workers.	Up-to-date medical history displayed in timeline.
7	Healthy person to know the safe places to visit.	Not applicable.	Mobile tracker notifies a healthy person of any suspected cases in his/her destination.