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. 2020 Nov 13;36(3):895–909. doi: 10.1007/s00146-020-01101-z

Table 2.

Findings to inform AI strategy design and deployment

Key finding Associated fixed
Mindset themes
Associated growth
Mindset themes
Finding 1: Compassion and authenticity are required for healing and enacting personal power

Strong feelings of fear, anger and panic (N: 42–26%)

Loss of perceived value in self or feeling devalued (N: 16–10%)

Strong feelings of excitement, happiness and optimism (N: 34–19%)

Sense of personal power, belief, trust and self-worth (N: 25–14%)

Finding 2: Mindset embodiment enriches the ability to anticipate, plan and action future scenarios

Impact on employment and job security (N: 25–15%)

Negative about the future and inability to make plans (N: 14–9%)

Potential to transform career or job role (N: 21–11%)

Planning for the future with a sense of urgency (time) (N: 14–7%)

Willingness to assist and guide others in adaptation (N: 13–7%)

Finding 3: Mindset selection affects activation of higher order motivations and needs

Blame, denial or entitlement (N: 24–15%)

Powerlessness and fatalism (N: 17–11%)

Opportunity identification and innovative solution finding (N: 20–11%)

Reduction of boredom and dehumanising work (N: 18–10%)

Finding 4: Open and willing frames of mind enable shared learning and insights Inability to learn, adapt and change (N: 11–7%) Willingness and desire to learn new skills and evolve (N: 24–13%)
Finding 5: Adaptation is affected by what lies beyond the edges of the organisation and into society Negative implications on family due to loss of income (N: 14–9%) Contribution to global community and society (N: 9–5%)