Table 2.

A Practice Manager’s Response to the COVID-19 Disruption

• Assemble a team of experts, your banker, attorney, and accountant

• Analyze cash flow in terms of inflow and accounts payable

• Project financial obligations throughout the calendar year (ie, rent, malpractice, and maintenance)

• Look at ways to cut costs and have a leaner practice

• Each employee has a role in the recovery plan

• Continually communicate with patients and let them know that your practice is still here for them with regularly posted messages of patient concern

• Develop a recovery business plan that will allow forgiveness of Payroll Protection Program loan

• Keep employees on the job; there’s plenty of administrative work and planning to be done that there’s never time to accomplish during normal times

• Highlight your practice’s efforts to help others during the COVID-19 pandemic