Table 1.

Emergency medical services dispatches and calls before and after the beginning of the COVID-19 outbreak.

Study variable	Pre-outbreak	Post-outbreak	Percent change	P-value
EMS calls N (% of total)	355,241 (18.2)	1,589,346 (81.8)	347	<0.001
EMS missions N (% of total)	82,282 (45.1)	99,926 (54.9)	21	<0.001
Time of call (min)
Median (Q1, Q3)	0.7 (0.3, 2.1)	0.50 (0.32, 1.3)	−29	<0.001
Mean±SD	1.3 ± 1.4	1.1 ± 1.3	−15	<0.001
Time waiting on hold (sec)
Median (Q1, Q3)	7.0 (7.0, 7.0)	7.0 (7.0, 7.0)	0	1.00
Mean±SD	10.6 ± 12.7	9.8 ± 11.8	−8	<0.001

^*EMS, emergency medical services; Q1, 25th percentile; Q3, 75th percentile; SD, standard deviation.