Table 4.
Satisfaction questionnaire
| Severity of the epidemic in different areas | Total | χ2 | P value | |||
| Mild | Moderate | Severe | ||||
| First time using e-health | 164 | 644 | 149 | / | 20.178 | <0.001† |
| No | 27 (16.46) | 168 (26.09) | 16 (10.74) | 211 (22.05) | ||
| Yes | 137 (83.54) | 476 (73.91) | 133 (89.26) | 746 (77.95) | ||
| Degree of trouble shooting | 164 | 644 | 149 | / | 23.274 | 0.001† |
| Completely solved | 124 (75.61) | 521 (80.90) | 98 (65.77) | 743 (77.64) | ||
| Largely solved | 34 (20.73) | 115 (17.86) | 42 (28.19) | 191 (19.96) | ||
| Barely solved | 4 (2.44) | 6 (0.93) | 6 (4.03) | 16 (1.67) | ||
| Not solved at all | 2 (1.22) | 2 (0.31) | 3 (2.01) | 7 (0.73) | ||
| Degree of satisfaction with e-health | 164 | 644 | 149 | / | 22.015 | 0.005† |
| Completely satisfaction | 109 (66.46) | 438 (68.01) | 82 (55.03) | 629 (65.73) | ||
| Mostly satisfied satisfaction | 43 (26.22) | 175 (27.17) | 49 (32.89) | 267 (27.90) | ||
| Neutral attitude | 11 (6.71) | 25 (3.88) | 14 (9.40) | 50 (5.22) | ||
| Mostly satisfied dissatisfaction | 1 (0.61) | 0 (0.00) | 2 (1.34) | 3 (0.31) | ||
| Completely dissatisfaction | 0 (0.00) | 6 (0.93) | 2 (1.34) | 8 (0.84) | ||
| Choice (during COVID-19) | 164 | 644 | 149 | / | 1.147 | 0.563 |
| E-health | 145 (88.41) | 576 (89.44) | 137 (91.95) | 858 (89.66) | ||
| Outpatient | 19 (11.59) | 68 (10.56) | 12 (8.05) | 99 (10.34) | ||
| Choice (after COVID-19) | 164 | 644 | 149 | / | 11.145 | 0.004† |
| E-health | 85 (51.83) | 244 (37.89) | 66 (44.30) | 395 (41.27) | ||
| Outpatient | 79 (48.17) | 400 (62.11) | 83 (55.70) | 562 (58.73) | ||
| Convenience of the e-health‡ | 395 | 1613 | 351 | / | 6.821 | 0.556 |
| Time -saving | 124 (75.61) | 535 (83.07) | 106 (71.14) | 765 (79.94) | ||
| Risk-reduction§ | 127 (77.44) | 534 (82.92) | 128 (85.91) | 789 (82.45) | ||
| Cost-saving | 71 (43.29) | 268 (41.61) | 55 (36.91) | 394 (41.17) | ||
| Feeling more relaxed | 64 (39.02) | 258 (40.06) | 59 (39.60) | 381 (39.81) | ||
| Others | 9 (5.49) | 18 (2.80) | 3 (2.01) | 30 (3.13) | ||
| Needs for e-health‡ | 285 | 1087 | 248 | / | 14.474 | 0.070 |
| Online video | 67 (23.51) | 198 (18.22) | 50 (20.16) | 315 (32.92) | ||
| Physician’s replay within a defined time | 52 (18.25) | 173 (15.92) | 45 (18.15) | 270 (28.21) | ||
| Automatic referral to appropriate obstetricians | 83 (29.12) | 370 (34.04) | 96 (38.71) | 549 (57.37) | ||
| Management of maternal medical condition | 79 (27.72) | 318 (29.25) | 53 (21.37) | 450 (47.02) | ||
| Others¶ | 4 (1.40) | 28 (2.58) | 4 (1.61) | 36 (3.76) | ||
Note: Data are n (%).
*P<0.05.
†P<0.01.
‡M: multiple choice allowed.
§Risk-reduction: risk-reduction of being infected with COVID-19 by avoiding extra exposure.
¶Others: remote fetal heart monitoring, electronic prescription, or online pharmacies.