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. 2020 Nov 5;8(11):e19159. doi: 10.2196/19159

Table 2.

Example quotes from messages of each type of social support.

Type of support Quote
Network support: companionship


Offline culture class “It is difficult for me to attend.” [ID 5, September 9, Group 1]
“Ok, I will attend.” [ID 9, August 15, Group 1]
“Where will it be held?” [ID 2, September 4, Group 1]

Naming a group “Beautiful Women Club?” [ID 45, August 17, Group 4]
“How about Happy Club?” [ID 26, August 10, Group 3]
“I’d like to recommend ‘Happy Club’ too; I think if we are not happy, our health is meaningless.” [ID 28, August 14, Group 3]

Daily life “I’m on vacation for 5 days.” [ID 2, August 21, Group 1]
“I’ll have salad for breakfast.” [ID 2, September 14, Group 1]
“What sauce?” [ID 5, September 14, Group 1]

Exercise barriers “I do well walking, but muscle exercise is difficult for me.” [ID 20, August 10, Group 2]
“It is hard to keep myself motivated for doing muscle exercise.” [ID 18, August 10, Group 2]
“I can’t exercise because the weather is hot.” [ID 25, August 10, Group 2]
Emotional support


Relationship “Nice to meet you.” [ID 22, August 10, Group 2]
“Have a nice day.” [ID 2, September 17, Group 1]
“Have a nice weekend.” [ID 26, September 29, Group 4]

Physical affection “Emoticon: kiss.” [ID 2, August 29, Group 1]
Sympathy “I’m sorry to hear that.” [ID 26, September 4, Group 3]
Encouragement “Let's exercise this week as well for health.” [ID 43, August 23, Group 4]
Gratitude “Thanks everyone.” [ID 26, August 23, Group 3]
Information support


Advice “To eat less sodium, I put some vegetables in Korean noodles.” [ID 19, September 18, Group 3]
Situational appraisal “This offline cultural class is an essential education for a healthy life, I think.” [ID 26, September 4, Group 3]
Teaching “The phone will work again if you turn the phone off and on.” [ID 18, August 13, Group 2]
“It is good to leave three holes of band to wear the Fitbit band.” [ID 22, August 10, Group 2]

Esteem support

Compliment “Congratulations.” [ID 2, August 25, Group 1]
“The yellow umbrella and your elegant fashion go well together; it's so pretty.” [ID 26, August 28, Group 2]

Validation “I agree.” [ID 28, August 10, Group 3]
“When you put on makeup after taking a makeup class, your face definitely looks better.” [ID 28, August 20, Group 3]