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. 2020 Nov 6;8(11):e22212. doi: 10.2196/22212

Table 1.

Conceptual framework underlying user engagement metrics based on the study by O’Brien and Toms, 2013.

Conceptual framework and metric names Definition
Point of engagement

Activity delay Days from consent date to first active day
Period of engagement

User activity ratio Number of active days divided by number of potentially active days (here 180)

Longevity Days from first until last active day (maximum=180)

Recency Average number of days between entries

Regularity Coefficient of variation of number of days between entries
Discontinuation

Persistence Days until 28 days discontinuation

Dropouts Illustrated in Figure 1
Reengagement

Engagement pattern Illustrated in Figure 2