Table 3.

Staff Perceptions of Family Behaviors

Item	n (%)
How often are family members likely to treat you with respect?
Never	0
Rarely	0
Sometimes	133 (31.1%)
Always	295 (68.3%)
How often are family members likely to be rude with requests?
Never	90 (21.3%)
Rarely	137 (32.4%)
Sometimes	188 (44.4%)
Always	8 (1.9%)
How often are family members likely to smile and greet you?
Never	1 (0.2%)
Rarely	4 (0.9%)
Sometimes	161 (38%)
Always	258 (60.8%)
How often are family members likely to ignore you or brush you aside?
Never	166 (39.6%)
Rarely	159 (37.9%)
Sometimes	84 (20%)
Always	10 (2.4%)