• Clear communication about importance & constancy of change • Active & visible sponsorship, support & resourcing for ongoing change • Clarifying outcomes and behavioral expectations for change • Transformational change leadership: - Inspiring and involving others - Modeling the way |
• Dedicated change resources and infrastructure for change capability • Integrated and strategically aligned HR and OD change resources • Change focused HR & OD functions: selection, socialization, performance management, training & development • Change portfolio and change capacity management |
• A culture for change with explicit change-related values. • A climate for change where change-related policies, practices and procedures are shared and supported • Empowerment and team orientation with external and customer focus |
• Change autonomy • Change participation and involvement • Supervisor support for change • Information about ongoing change • Ongoing training and development about change • Skill development opportunities in change • Feedback about ongoing change |
• Change-related work overload • Change-related job ambiguity • Change-related role conflict • Change-related job insecurity and uncertainty • Change-related emotional demands • Change-related work intensification |
• Change-related PsyCap: hope, optimism, resilience & self-efficacy • Change-related organization based self esteem • Change-related meaning-making • Change-related mind-sets • Change-related self-management & self-leadership • Change-related psychological safety • Felt obligation for constructive change • [Personality/dispositional factors] |
• Enthusiasm for change • Involved & participating in change • Focused energy for change • Willingness to actively support change • Striving for change success |
• Successful implementation and adoption of ongoing change • Return on change investment • Innovation |