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. 2020 Nov 9;35(45):e398. doi: 10.3346/jkms.2020.35.e398

Table 1. Tools for survey-based studies.

Serial No. Survey tool Features
Free Paid
1 SoGoSurvey Pre-defined templates, multilingual surveys, skip logic, questions and answer bank, progress bar, add comments, import answers, embed multimedia, print surveys. Advanced reporting and analysis, pre-fill known data into visible and hidden field, automatic scoring, display custom messages based on quiz scores.
2 Typeform 3 Typeforms, 10 Q/t, 100 A/m, templates, reports and metrics, embed typeform in a webpage, download data. 10,000 A/m, unlimited logic jumps, remove typeform branding, payment fields, scoring and pricing calculator, send follow up emails.
3 Zoho Survey Unlimited surveys,10 Q/s, 100 A/s, in-mail surveys, templates, embed in website, scoring, HTTPS encryption, social media promotion, password protection, 1 response collector, Survey builder in 26 languages. Unlimited questions and respondents and response collectors, question randomization, Zoho CRM, Eventbrite, Slack, Google sheets, Shopify and Zendesk integration, Sentiment analysis, Piping logic, White label survey, Upload favicon, Tableau integration.
4 Yesinsights NA 25,000 A/m, NPS surveys, Website Widget, Unlimited surveys and responses.
5 Survey Planet Unlimited surveys, questions and responses, two survey player types, share surveys on social media and emails, SSL security, no data-mining or information selling, embed data, pre-written surveys, basic themes, surveys in 20 languages, basic in-app reports. Export results, custom themes, question branching and images with custom formatting, alternative success URL redirect, white label and kiosk surveys, e-mail survey completion notifications four chart types for results.
6 Survey Gizmo 3 surveys, unlimited Q/s, 100 A, raw data exports, share reports via URL, various question and answer options, progress bar and share on social media options. Advanced reports (profile, longitudinal), logic and piping, A/B split testing, disqualifications, file uploads, API access, webpage redirects, conjoint analysis, crosstab reports, TURF reports, open-text analysis, data-cleaning tool.
7 SurveyMonkey 10 questions, 100 respondents, 15 question types, light theme customization and templates. Unlimited, multilingual questions and surveys, fine control systems, analyse, filter and export results, shared asset library, customised logos, colours and URLs.
8 SurveyLegend 3 surveys, 6 pictures, unlimited responses, real time analytics, no data export, 1 conditional logic, Ads and watermarked, top notch security and encryption, collect on any device. Unlimited surveys, responses, pictures, unlimited conditional logic, white label, share real time results, enable data export, 100K API calls and 10GB storage.
9 Google forms Unlimited surveys and respondents, data collection in google spreadsheets, themes, custom logo, add images or videos, skip logic and page branching, embed survey into emails or website, add collaborators. NA
10 Client Heartbeat NA Unlimited Surveys, 50 + Users, 10,000 + Contacts, 10 Sub-Accounts, CRM syncing/API access, Company branding, Concierge Support.

Q/t = questions per typeform, A/m = answers per month, Q/s = questions per survey, A/s = answers per survey, NA = not applicable, NPS = net promoter score.