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. 2020 Dec 18;5:265. Originally published 2020 Nov 5. [Version 2] doi: 10.12688/wellcomeopenres.16379.2

Table 1. ‘If, then, because’ statements that explicate our specific expectations of the network as a form of intervention.

If then because
Level 1 – Network effects on national and county actors and the interface between level 1 and level 2
The Network produces trusted reports
on key indicators for the quality of
neonatal care across hospitals that
are meaningful to key national and
county level actors including the
professional associations and is able
to fully engage them in discussing
these reports
Actors in the national and county
governments, senior hospital management
teams and key professional institutions
and opinion leaders will begin to mobilise
their influence and resources to support,
sustain and spread improvement efforts and
become more appreciative of hospital teams’
local efforts to improve
These key sectoral actors will share and
embrace the goal to improve neonatal care,
trust the performance information, accept
some accountability for success in achieving
the goals and become motivated to employ
their formal or informal power to take on
roles as institutional entrepreneurs to provide
support and effect change rather than accept
the status quo.
Actors in the national and county
governments, senior hospital
management teams and key
professional institutions and opinion
leaders are engaged and mobilised
in supporting hospitals medical and
nursing team leaders
Hospitals medical and nursing team leaders
will engage more fully in the network
activities themselves and be willing to lead
and undertake improvement work within
their hospitals
The opinion of those in authority, their
endorsement of goals and active support
for improvement are important normative
influences on medical and nursing team
leaders helping reshape professional
identities, a process reinforced by the
recognition of such actors which can become
a powerfully motivating non-financial incentive
Level 2 – Network effects on hospitals’ medical and nursing leaders and the interface between level 2 and level 3
The Network activities comprising
outreach and mentorship, six monthly
peer to peer meetings, performance
feedback, and leadership and
management skills development
are effectively delivered with full
participation of hospitals’ clinical and
nursing team leaders
Hospitals’ medical and nursing team leaders
will have the capability to conduct the local
leadership and management work needed
for improvement including: i) clarifying
and communicating goals, ii) reflecting on
performance feedback, iii) advocacy locally
for essential resources, iv) promotion of
better intra and inter-professional teamwork
and v) creation of an organisational climate
on wards that accepts change and engages
families in care
Local leaders embrace the shared vision
and goals for improvement as consistent
with their own values, trust the performance
information, accept some accountability for
achieving improvements, feel supported by
the network as a community, identify with
the expanded professional leadership and
management roles it encompasses, and are
motivated by the recognition of their mentors,
peers and hospital colleagues
Hospitals’ medical and nursing team
leaders learn key relational skills
and effectively engage over time in
the day-to-day local leadership and
management work that is needed to
create better functioning teams
Frontline health workers will embrace the
improvement goals and individually and
collectively engage in practice changes that
deliver improvements that are feasible with
the available resources
Frontline health workers’ motivation is
enhanced by feeling their contribution is
valued locally and across the network, trust
within teams who are now ’pulling together’
is increased, there is a renewed professional
desire to provide quality care that aligns
with personal values and accountability for
improving newborn outcomes and families’
experiences becomes part of their identity
Level 3 – Network effects on frontline workers and the interface between level 3 and families
The Network fosters team
development, co-design and
introduction of better job aides for
frontline workers together with
appropriate clinical and technical
training and helps promote adoption
of essential technologies
Despite some persistent resource challenges
frontline health workers individually and
collectively will have the basic skills, tools,
resources and relationships to deliver
essential forms of care to sick newborns over
the many days and shift changes involved in
inpatient stays
The training, job aides and additional
technologies enhance their capability and
opportunity to improve the quality of care
while greater ownership of co-designed
tools further enhances confidence, efficiency
and self-efficacy, that with greater trust
and recognition strengthen motivation and
professional self-esteem
The frontline health workers embrace
local team goals and professional
norms that now emphasise providing
comfort and support to babies’
mothers and family members
Mothers and family members will more
fully participate in care, this will enable
more effective breast milk feeding, promote
babies’ growth, and help strengthen
bonding between the parents and baby and
relationships between families and staff
Staff will reconnect with values around caring
so mothers and family members will feel more
comfortable and confident on the ward and
be more able to breastfeed and provide care,
these better family relationships will further
enhance workers’ satisfaction