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. 2020 Nov 25;44(10):644–652. doi: 10.1016/j.acuroe.2020.08.007

Table 2.

Inappropriate telemedicine behaviors.

Misconduct Example
Not asking for consent to televisit Not informing change from on-site visit to online visit at the beginning of the consultation
Communicating sensitive information through improper channels Informing a diagnosis of cancer through a text message
Not using proper channels under the privacy and billing laws of the country Billing a consultation as face-to-face using channels or applications outside of the country's laws
Not sending reports and prescriptions that have been offered Not sending treatment prescription taken on a regular basis
Inappropriate televisit and WFH Wearing informal clothes, and using a nonprivate environment to inform the patient
Not properly managing a patient who needs face-to-face care Not recommending face-to-face care to a patient with lumbar pain and fever

WFH = work from home.