Table 1.
Mother Baby Connections Patient Navigation Model: Primary Roles and Responsibilities
| Role | Responsibilities |
|---|---|
| Coordinate care | Locate and discuss community resources |
| Coordinate referrals for external providers | |
| Text messaging to improve communication | |
| Provide relevant health care information at an eighth grade reading level | |
| Coordinate administration of assessment measures every 4 weeks | |
| Optimize treatment attendance | Identify and minimize barriers |
| Provide information to enhance transportation to/from clinic | |
| Empathy to normalize challenges of PMADs | |
| Bring patient access problems to the team | |
| Support treatment engagement | Inquire about patients' experience |
| Validate decision-making and communication with team | |
| Address small organizational tasks (e.g., reminders) | |
| Encourage practice of learned coping strategies (e.g., deep breathing) | |
| Promote question-asking and acquisition of health knowledge |
PMADs, perinatal mood and anxiety disorders.