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. 2020 Nov 30;15(11):e0243024. doi: 10.1371/journal.pone.0243024

Table 4. Perceived categories and lists of information needs about COVID-19, May 2020, Ethiopia.

Perceived information need factors about COVID-19 Principal components and factor loadings scores Descriptive statistics
Preventive Illness and treatment Quality information Diverse questions Freq. % (95% CI)
How to protect from COVID-19 .816 605 65.2 (62.2, 68.2)
Exhaustive transmission modes .839 554 59.6 (56.3, 62.9)
Distinguishable symptoms .842 529 56.9 (53.9, 60.3)
Details on isolation and quarantine .683 611 65.8 (62.8, 68.9)
What to do when they or someone become symptomatic (illness behavior) .534 581 62.5 (59.3, 65.7)
Nature and process of treatment .786 552 59.4 (56.4, 62.4)
What to do with risk factors or as a risk group .587 412 44.3 (41.1, 47.6)
Change provoking information** .643 27 2.9 (1.8, 4.1)
True and update information .867 12 1.3 (0.5, 2.0)
Diverse information needs* .907 14 1.5 (0.6, 2.2)

Notes: Kaiser Mayer Olkin’s measure of sampling adequacy (KMO = 80.5%), Variance explained (VE = 65.4%).

* Diverse information need: learn about capacity and readiness of the health facilities to manage in transmission peaks, costs related to treatment services, community screening service, want to differentiate the origin of the disease itself as to whether it is a Wrath of the Creator or biological weapon, need praying, among others.

** Change provoking information: bridging knowledge to behavior change, Alleviation of reluctance to precautions, messages involving a specific audience, increasing vulnerability perception, repeatedly accessing with messages, enforcement of laws that save guard lives, implementations of command posts in favor of combating COVID-19, how the jobless can be economically supported, where to get sanitizers, among others.