Table 1.

Video consult workflow for primary care providers

1. Text consult request to on-call addiction medicine consultant. 2. Retrieve tablet computer and assist patient in logging in to video app. 3. Introduce patient to consultant; remain in exam room or attend to other clinic tasks while consultant and patient communicate via video. 4. Conclude primary care visit and return tablet to storage (with medical assistant help if needed). 5. Review consultant’s progress note in electronic health record, and participate in collaborative treatment plan.