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. 2020 Dec 1;10(12):e040398. doi: 10.1136/bmjopen-2020-040398

Table 3.

Principal reasons for using the health facility type (rating of items as ‘important’ or ‘not important’)

Variables Total population Public PHC Private outpatient clinics P value* P value†
N % N % N %
Location of the health facility 629 451 71.7 178 28.3
 No 227 36 68 15 159 89 <0.001 <0.001
 Yes 402 64 383 85 19 11
Waiting time 629 451 71.7 178 28.3
 No 277 44 163 36 114 64 <0.001 <0.001
 Yes 352 56 288 64 64 36
Quality of service 629 451 71.7 178 28.3
 No 15 2 12 3 3 2 0.5 0.7
 Yes 614 98 439 97 175 98
Cost of service affordable 629 451 71.7 178 28.3
 No 253 40 124 27 129 72 <0.001 <0.001
 Yes 376 60 327 73 49 28
Staff courtesy 629 451 71.7 178 28.3
 No 18 3 15 3 3 2 0.3 0.4
 Yes 611 97 436 97 175 98
Health insurance 629 451 71.7 178 28.3
 No 399 63 229 51 170 96 <0.001 <0.001
 Yes 230 37 222 49 8 4
Medical devices 629 451 71.7 178 28.3
 No 465 74 409 91 56 33 <0.001 <0.001
 Yes 164 26 42 9 122 67
Availability of qualified health staff 629 451 71.7 178 28.3
 No 16 3 12 7 4 2 0.7 0.8
 Yes 613 97 439 93 174 98
Possibility to choose the doctor 629 451 71.7 178 28.3
 No 421 67 287 64 134 75 0.005 0.001
 Yes 208 33 164 36 44 25
Availability of health information 629 451 71.7 178 28.3
 No 180 29 103 23 77 43 <0.001 <0.001
 Yes 449 71 348 77 101 57
Privacy respected 629 451 71.7 178 28.3
 No 43 7 40 9 3 2 0.001 0.01
 Yes 586 93 411 91 175 98
Cleanliness of the facility 629 451 71.7 178 28.3
 No 167 27 165 37 2 2 <0.001 <0.001
 Yes 462 73 286 63 176 98

*P values using χ2 tests.

†The p values are obtained from mixed logistic regression models adjusting for potential clustering within the facilities attended.

PHC, primary healthcare.