Table 3.
Principal reasons for using the health facility type (rating of items as ‘important’ or ‘not important’)
Variables | Total population | Public PHC | Private outpatient clinics | P value* | P value† | |||
N | % | N | % | N | % | |||
Location of the health facility | 629 | 451 | 71.7 | 178 | 28.3 | |||
No | 227 | 36 | 68 | 15 | 159 | 89 | <0.001 | <0.001 |
Yes | 402 | 64 | 383 | 85 | 19 | 11 | ||
Waiting time | 629 | 451 | 71.7 | 178 | 28.3 | |||
No | 277 | 44 | 163 | 36 | 114 | 64 | <0.001 | <0.001 |
Yes | 352 | 56 | 288 | 64 | 64 | 36 | ||
Quality of service | 629 | 451 | 71.7 | 178 | 28.3 | |||
No | 15 | 2 | 12 | 3 | 3 | 2 | 0.5 | 0.7 |
Yes | 614 | 98 | 439 | 97 | 175 | 98 | ||
Cost of service affordable | 629 | 451 | 71.7 | 178 | 28.3 | |||
No | 253 | 40 | 124 | 27 | 129 | 72 | <0.001 | <0.001 |
Yes | 376 | 60 | 327 | 73 | 49 | 28 | ||
Staff courtesy | 629 | 451 | 71.7 | 178 | 28.3 | |||
No | 18 | 3 | 15 | 3 | 3 | 2 | 0.3 | 0.4 |
Yes | 611 | 97 | 436 | 97 | 175 | 98 | ||
Health insurance | 629 | 451 | 71.7 | 178 | 28.3 | |||
No | 399 | 63 | 229 | 51 | 170 | 96 | <0.001 | <0.001 |
Yes | 230 | 37 | 222 | 49 | 8 | 4 | ||
Medical devices | 629 | 451 | 71.7 | 178 | 28.3 | |||
No | 465 | 74 | 409 | 91 | 56 | 33 | <0.001 | <0.001 |
Yes | 164 | 26 | 42 | 9 | 122 | 67 | ||
Availability of qualified health staff | 629 | 451 | 71.7 | 178 | 28.3 | |||
No | 16 | 3 | 12 | 7 | 4 | 2 | 0.7 | 0.8 |
Yes | 613 | 97 | 439 | 93 | 174 | 98 | ||
Possibility to choose the doctor | 629 | 451 | 71.7 | 178 | 28.3 | |||
No | 421 | 67 | 287 | 64 | 134 | 75 | 0.005 | 0.001 |
Yes | 208 | 33 | 164 | 36 | 44 | 25 | ||
Availability of health information | 629 | 451 | 71.7 | 178 | 28.3 | |||
No | 180 | 29 | 103 | 23 | 77 | 43 | <0.001 | <0.001 |
Yes | 449 | 71 | 348 | 77 | 101 | 57 | ||
Privacy respected | 629 | 451 | 71.7 | 178 | 28.3 | |||
No | 43 | 7 | 40 | 9 | 3 | 2 | 0.001 | 0.01 |
Yes | 586 | 93 | 411 | 91 | 175 | 98 | ||
Cleanliness of the facility | 629 | 451 | 71.7 | 178 | 28.3 | |||
No | 167 | 27 | 165 | 37 | 2 | 2 | <0.001 | <0.001 |
Yes | 462 | 73 | 286 | 63 | 176 | 98 |
*P values using χ2 tests.
†The p values are obtained from mixed logistic regression models adjusting for potential clustering within the facilities attended.
PHC, primary healthcare.