Table 2.
Summary of the Silver and Bronze team command functions
| Command structure | |
|---|---|
| Silver command | Bronze command |
| Develop the strategic response to the incident informed by hospital directives and national policies | Ensuring radiographic staffing levels were sufficient to meet service demands on a day-to-day basis, rostering staff as necessary to increase or decrease capacity |
| Develop and implement a new model of service delivery based on 24/7 working | Monitoring PPE stocks to ensure that supplies were adequate |
| Monitor activity levels across the department, turnaround times and quality assure service delivery to ensure patients’ needs were being met | Acting as a point of escalation for urgent operational and Covid-19 issues |
| Ensure that the working environment was safe for staff and that they worked within their clinical competencies | Promoting staff welfare and wellbeing |
| Develop new staffing models for the radiologists so there were resident consultants on-site 24/7 with inbuilt cover for sickness | Monitoring staff sickness and coordinating testing of symptomatic staff |
| Develop a new radiographic staff model to cover core inpatient and urgent outpatient imaging across all modalities in hours with increased staffing out of hours | Liaising with the ED and other departments (e.g. theatres/wards) to maintain the flow of patients throughout the imaging department |
| Establish satellite radiology services at other sites to support the continued delivery of cancer services | Attending daily site/ED operational meetings |
| Oversee the redeployment of non-essential staff to support the wider hospital response to the pandemic | Communicating service changes and updates to clinical practice/PPE guidance/SOPs to the imaging department |
ED, Emergency department; PPE, Personal protective equipment; SOPs, Standard operating procedures.