Table. Sources of Waste and Opportunities for Reform .
Berwick and Hackbarth’s Definition 2 | Domain Components 3 | Current Events | Advices for Reform |
Failures of care delivery ‘Poor execution or lack of widespread adoption of known best care processes.’ |
Patient safety Preventive care Practice- and delivery system-based inefficiency |
Cost-effectiveness of public health made clear Postponing elective high value care E-health widely adopted Scalability of acute care functions Acute care out crowds other delivery functions |
Strengthen international governance and the monitoring and detecting functions of diseases Prioritizing high value care Make current e-health levels the new normal Rigorous real world effectiveness evaluations Create spare capacities necessary supplies and (human) capital Redirecting the delivery system towards separate workstreams |
Failures of care Coordination ‘Patients fall through the slats in fragmented care.’ |
Reduce unnecessary hospitalizations Coordination super utilizers/complex patients Seamless transitions of care Integrated data systems |
Coordination of acute care centralized Higher COVID-19 mortality Quick transmissions between care levers Timely available data of key importance |
Align governance with specific subsystems Design structures around co-morbidity as the new normal Create central integrated data system Create central integrated data system |
Overtreatment or low-value care ‘Subjecting patients to care that, according to sound science and the patient’s own preferences, cannot possibly help them.’ |
Low-value care Overdiagnosis Overprescribing Overuse in end of life care |
Low-value care comes to a hold Large scale data show treatment differentials as a result of the COVID shock |
Top-down approach to prevent a V-shape recurrence of low value care Measurement of watchful waiting situation that has arisen Stricter purchasing according to type of care Lower reimbursement elective/chronic care |
Administrative complexity ‘Government, accreditation agencies, payers, and others create inefficient or misguided rules.’ |
Inefficient or misguided rules Billing and coding |
Immediate needs prevail regulations | Put a (pseudo)price on administrative complexities by payers |
Pricing failures ‘Prices migrate far from those expected in well-functioning markets.’ |
Absence of effective transparency and competitive markets | Inherent cross-subsidies towards acute care become visible | Ending cross subsidies |
Fraud and abuse ‘The waste that comes as fraudsters issue fake bills and run scams.’ |
Costs of fraud and abuse | The need for essential goods (ventilators, masks) leads to extreme pricing | Coordinate purchasing of vital goods on the global market |
Abbreviation: COVID-19, coronavirus disease 2019.