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. 2020 Sep 24;47(5):450–455. doi: 10.1097/WON.0000000000000697

BOX 2. Keys Points for Successful Use of Telemedicine Technology When Performing Remote Wound Consultations.

  • Anticipate nursing staff and patients' needs—communication barriers, available access to technology.

  • Call the bedside nurse and agree on a mutually acceptable time for the remote wound consultation to take place; make sure they are available during the consultation to obtain measurements and answer any additional assessment questions.

  • Determine best coverage options and workflow; maintain open communication with WOC team members via online meetings or text messages.

  • Be creative and flexible with both technology and nurses' assessments in order to obtain the required information necessary to perform the consult and order appropriate topical treatment.

  • Celebrate successes; share with peers and leadership teams.