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. 2020 Dec 8;3(12):e2028392. doi: 10.1001/jamanetworkopen.2020.28392

Table 2. Comparison of Direct-to-Consumer Telemedicine Visits With Primary Care Physician Visits for Urinary Tract Infection, Erectile Dysfunction, and Contraceptiona.

Characteristic No. (%)
Telemedicine visits (n = 30 627) Primary care physician visits (n = 29 600 000)b
Sex
Male 7 442 (24.3) 10 004 800 (33.8)
Female 23 185 (75.7) 19 595 200 (66.2)
Age, yc
18-44 22 705 (74.1) 8 702 400 (29.4)
45-65 7 601 (24.8) 9 531 200 (32.2)
>65 320 (1.0) 10 330 400 (34.9)
Day of week
Weekday 23 001 (75.1) 29 067 200 (98.2)
Weekend 7 626 (24.9) NAd
Source of payment for visit
Out of pocket 30 627 (100.0)e NAd
Insurance (all types) NA 26 196 000 (88.5)
Otherf NA 2 812 000 (9.5)
Presence of comorbid conditions 4 349 (14.2) 18 884 800 (63.8)

Abbreviation: NA, not available.

a

The data source was the authors’ analysis of electronic medical record data from a telemedicine company and survey data from the National Ambulatory Medical Care Survey (NAMCS). Differences in each category are significant (P < .001).

b

Number of estimated total visits to primary care physicians from January 1, 2013, through December 31, 2016, based on sampling weights for these conditions. This number is based on a sample of 793 records in the data.

c

One user of a telemedicine visit was younger than 18 years.

d

Individual estimates based on fewer than 30 sample records were not reported owing to low reliability.

e

The direct-to-consumer telemedicine company does not accept insurance for patient visit. Insurance may be used for prescription through pharmacy.

f

Other includes the NAMCS payment categories labeled blank, unknown, other, or no charge/charity.