Table 2.

Disclosing PCTs to Patients: Key Features of a Communication as Developed by Focus Group Participants

Key feature	Suggestions
Demonstrate respect	Personalize the communication. Do not send a form letter or bulk communication.
	Use a respectful tone and clear, direct language.
	Ensure that source of the information is easily recognized as legitimate and reputable.
	Include some limited patient-specific information that both signals a personal approach and instills confidence that the communication is legitimate (e.g., copy the patient’s doctor).
Minimize patient harm and undue anxiety	Communicate the information through a trusted clinician.
	Include the patient’s personal physician in the notification process.
	Provide a clear path for patients to access additional information or to speak with someone who can address the patient’s questions.
	Do not mention patients consent for the study was not required.
	Do not mention the study involved randomization.