TABLE 1.
Group | Mean | Standard deviation | |
---|---|---|---|
PFEL‐SA | Novice | 9.69 | 2.44 |
Pre‐Retirement | 9.07 | 2.52 | |
PFEL‐DA | Novice | 9.78 | 2.55 |
Pre‐Retirement | 8.98 | 2.99 | |
CEL‐SA | Novice | 9.28 | 2.38 |
Pre‐Retirement | 8.75 | 2.32 | |
CEL‐DA | Novice | 9.90 | 2.83 |
Pre‐Retirement | 8.65 | 3.06 | |
Emotional exhaustion | Novice | 24.45 | 12.28 |
Pre‐Retirement | 23.15 | 12.74 | |
Personal accomplishment | Novice | 34.78 | 8.20 |
Pre‐Retirement | 37.56 | 6.82 | |
Depersonalization | Novice | 5.97 | 5.19 |
Pre‐Retirement | 5.07 | 4.88 |
Abbreviations: CEL‐DA, collegial emotional labour‐deep acting; CEL‐SA, collegial emotional labour‐surface acting; PFEL‐DA, patient‐focused emotional labour‐deep acting; PFEL‐SA, patient‐focused emotional labour‐surface acting.