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. 2020 Dec 4;18(4):2141. doi: 10.18549/PharmPract.2020.4.2141

Table 2. Proposed pharmacy general competencies within the context of Thailand in 2026.

Competencies Behaviors
2. Patient focus 1.1 Medicine selection Develop criteria for selecting medicines into a hospital formulary concerning pharmaceutical chemistry, formulation, quality standards and therapeutic properties
1.2 Medicine procurement Develop efficient inventory system management
Develop procedures for medicine storage and delivery
Implement and supervise procurement systems
1.3 Compounding Formulate and prepare medicines (extemporaneous, cytotoxic, total parenteral nutrition, or small batch preparation)
Develop protocols for ensuring quality of prepared medicines
Choose suitable packaging for intended use and identify storage conditions
1.4 Consultation Discuss and advise healthcare providers and clients on issues related to pharmaceutical products and quality standards
2. Patient focus 2.1 Assessing for services needed Identify pharmaceutical services that a client needs according to the person’s health status, behaviors, and contexts
Assess and diagnose a health condition based on subjective and objective evidence
2.2 Ensuring appropriate prescription Provide evidence for optimizing prescribing decisions (ensuring appropriate medicines, route, time, doses, and forms)
2.3 Dispensing Validate prescriptions for accuracy and legitimacy
Identify medicine-medicine, medicine-condition, medicine-food interactions
2.4 Consultation and counseling Discuss with prescribers on appropriate medicine selection based on patients’ targeted outcomes
Discuss and advise multidisciplinary team members on appropriate medicine administration based on patients’ targeted outcomes
Discuss and advise patients and care givers on appropriate medicine use based on patients’ contexts
2.5 Monitoring and documentation Develop protocols for monitoring medicine uses and pharmaceutical services needed along the treatment pathways
Identify, prioritize, and resolve medicine-related problems
Document, reconcile and update patient medication history and received interventions
3. Healthcare system focus 3.1 Information management Identify sources, search information systematically, evaluate and provide evidence-based medicine information appropriate for the needs of clients
Counsel patients, clients, and population on safe and rational use of medicines
Collect and analyze data for evidence-based decisions using appropriate research methods
Understand process and assessments for quality and safety, including pharmacoeconomics
3.2 Policy and legal practice Demonstrate knowledge in healthcare systems regarding policies, financing, information systems, workforces, service delivery, and access to essential medicines and health technologies
Demonstrate knowledge in legal and regulatory practices along pharmaceutical supply chain
Demonstrate understanding in professional codes of ethics
3.3 Systems management Identify and resolve risk management issues to improve quality and safety of medicine use and services
Initiate and implement programs or interventions to improve medicine use systems
4. Community focus 4.1 Health promotion Assess and support local and national health priorities and initiatives
Initiate and implement programs or interventions to promote healthy lifestyles, disease prevention, or consumer protection
4.2 Education and training Educate population to access and understand health information on selection and rational use of herbal medicines, health products, and medicines
Provide training programs for community staff and leaders on knowledge and skills essentials for promoting health
5. Personal competencies 5.1 Self-management skills Demonstrate ethical awareness and personal and professional integrity
Demonstrate caring and service mind
Demonstrate flexibility and adaptability in uncertain situations
Demonstrate leadership in initiative and management
Demonstrate systems thinking in understanding complex situations and interconnections between things
Continuous self-improvement
5.2 People skills Communicate effectively with the targeted clients (patients, physicians, staff, or population)
Collaborate with others to work towards the target, take responsibility and respect diversity
5.3 Work skills Demonstrate accountability by taking responsibility for work activities as committed
Analyze situations, critically decide on options, and initiate solutions (problem-solving)
Accomplish tasks through concerns for all involving parts (attention to details)
Use digital information and technology tools in performing tasks