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. 2020 Dec 4;18(4):2141. doi: 10.18549/PharmPract.2020.4.2141

Table 3. Proposed pharmacy service-specific competencies within the context of Thailand in 2026.

Task Behavioral competencies
1. Pharmaceutical industry 1.1 Research and development Forecast potential product candidates
Research and develop product formulations for new product candidates
Develop and improving manufacturing process
1.2 Production Develop pharmaceutical production process
Validate manufacturing process
Supervise and provide consultation in manufacturing process
1.3 Quality control Develop and validate analytical procedures for quality control according to product specification
Supervise and provide consultation in quality control
Prepare product specification documents
1.4 Quality assurance Plan and manage all activities of the quality assurance to assure the quality of all batches of pharmaceutical products
Co-ordinate and communicate with all departments for product quality
1.5 Regulatory affairs Understand and apply laws and regulation requirements for product registration
Communicate with coordinating units relating to the requirements
Prepare and compile the dossier required for registration of pharmaceutical product
1.6 Clinical research Design and execute research protocols
Organize and manage activities according to the protocols
Interpret and disseminate the study outcomes
1.7 Procurement and logistics Understand and apply quality standards on medicine procurement and distribution
Design and monitor medicine procurement and distribution procedures
1.8 Marketing and vigilance Demonstrate understanding in product specification and therapeutic properties
Apply marketing techniques in product presentation
Design and manage marketing activities for clients
Demonstrate awareness of laws and regulations govern drug advertising and promotion
Summarize and communicate key elements of products regarding product specification and therapeutic properties
Collect data for pharmacovigilance
2. Pharmacy service delivery 2.1 Medicine management Ensure effective systems for medicine selection
Ensure efficient medicine procurement and distribution within hospital systems
Prepare extemporaneous, cytotoxic, total parenteral nutrition, or small batch preparation as needed
Provide evidence-based medicine/ health information services
Conduct research for data-driven medicine-related policies and decisions
Implement new services for resolving risks and responding to needs in medicine-related systems
2.2 Medicine dispensing Ensure accuracy and legitimacy of prescriptions
Consult healthcare providers or counsel patients as needed for ensuring that patients receive the medicines correctly and use medicines appropriately
Document errors for system improvement
2.3 Pharmaceutical care services Identify potential medicine-related problems
Provide pharmaceutical services to ensure optimal care
Monitor, document, reconcile and update patient medication history and received interventions
3. Pharmaceutical public health 3.1 Registration and regulation Evaluate and grant product registrations according to laws and regulations
Conduct health-related product surveillance
Provide consultation on good manufacturing practice
Identify and implement laws and regulations in health-related products legal issues
3.2 Health promotion Assess primary healthcare needs in the community
Initiate and implement interventions to promote healthy behaviors, disease prevention, or consumer protection in the community
Ensure effective continuity of care in the community
Empower healthcare providers, leaders and members in the community to be competent in rational use of health-related products