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. 2020 Dec 11;20:1139. doi: 10.1186/s12913-020-05995-9

Table 2.

Differences between women who saw intervention and control ASHAs in percent who report each person-centered care items, percentages shown unless otherwise stated

Intervention, percent of women reporting the two highest responsesa Control, percent of women reporting the two highest responsesa
N % N %
Total 536 100 541 100
PCC score (mean, IQR) 29.30 (28,36) 29.19 (27,35)
ASHA introduced herself when ASHA came (p = 0.0000) 517 96.5 470 86.9
ASHA treated her with respect (p = 0.0000) 520 97 481 88.9
ASHA wanted the best for her (p = 0.0464) 468 87.3 449 83
Given enough information about her care in order to feel like she understood what was happening 423 78.9 420 77.6
ASHA involved her in decisions 410 76.5 409 75.6
ASHA clearly explained things 436 81.3 442 81.7
ASHA answered in a way that she could understand when she had questions 450 84 450 83.2
ASHA supported her anxieties and fears about family planning procedure or method choice 380 70.9 398 73.6
Felt she could ask the ASHA any questions they had 464 86.6 451 83.4
Felt she was allowed to have someone she wanted to stay with her during the visit (p = 0.0366) 390 72.8 362 66.9
Felt the ASHA was available when she want to speak to the ASHA, had questions, or needed support 442 82.5 434 80.2
Felt the ASHA took the best care of her 400 74.6 415 76.7
Felt the ASHA cared about her as a person 447 83.4 454 83.9
Had complete trust in the ASHA with regards to her care 442 82.5 433 80

aTwo highest = “most of the time” or “all of the time” compared to “none of the time” or “some of the time”,