Table 3.

Type of consult and satisfaction by survey respondent characteristics

Characteristic	Satisfieda with telephone consultation (n = 454) %	Satisfieda with in person visit (n = 309) %
Overall	86	92
Age group (years)
18–34	88	93
35–44	80	86
45–54	86	93
55–64	89	89
65+	89	96
Gender
Female	87	91
Male	82	92
Otherb	57c	83c
Prioritised ethnicity (in priority order)
Māori	82	90
Pacific peoples	86c	80c
Asian	60c	80c
New Zealand European/Other	88	92
DHB region
Northern region	82	90
Midlands region	75	82
Central region	88	90
South Island	91	99
Current work status
In paid employment as before COVID-19	88	92
In paid employment with reduced pay due to COVID-19	82	88
In paid employment but not being paid due to COVID-19	90c	100c
Unemployed and looking for a job	69c	75c
Not in paid employment and not looking	86	82
Long term health condition(s)
Yes	87	91
No	84	91
Disability
Yes	92	89
No	85	92
Self-rated health
Excellent	95	94
Very good	87	95
Good	86	90
Fair	83	91
Poor	61	58c
Struggle to pay for basic living costs over past seven days
Strongly agree or agree	86	88
Neither agree nor disagree	69	90
Strongly disagree or disagree	89	92

^aGroup Satisfied = responses of “Very satisfied” or “Satisfied”; ^bThose who answered “gender diverse” or “prefer not to say” were grouped together because of small numbers; ^cBased on < 10 responses”