User experience in 49 low-income and middle-income countries (LMICs) and 11 high-income countries
Dots represent country-specific means, vertical bars indicate median performance across countries, and boxes delineate the IQR. High-income countries do not contribute to the illustrated medians. Data are from the surveys indicated. AFRO=Afrobarometer survey done in 34 African LMICs (2011–13). HQSS=Commission-led internet survey done in 12 LMICs (2017). IDB=nationally representative phone survey on primary care access, use, and quality done by the Inter-American Development Bank in six Latin-American and Caribbean LMICs (2013). SPA=Service Provision assessment surveys done in ten LMICs (2007–16). CWF=International Health Policy Survey done by the Commonwealth Fund in 11 high-income countries (2013). Indicators are defined in appendix 1; country specific means are shown in appendix 2.