Table 4.

Condensed meaning units, categories, subthemes, and themes as perceived by users.

Condensed Meaning Unit	Category	Subtheme	Main Theme
My psychologist and doctor say I should not be in the job market right now. A job consultant in the municipality said it was good for me to work. My doctor did not understand the labour market. I have many different therapists in the job centre, at the resource course, or in other facilities. The communication becomes difficult, and they do not get to talk together about my course [4].	Clashes between mental health hospitals and community mental healthcare hold the user hostage	The users’ perspective is not in focus	Recovery-oriented intersectoral care in tension between medical- and holistically oriented care Recovery-oriented intersectoral care in tension between medical- and holistically oriented care
You get a crisis plan when you are hospitalised. There I have written a lot about strategies that I can do for my voices and anxiety and paranoia and all that. But they just stuff me with medicine instead [5]. I have some opinions about the world and life, and when I tell the staff about them, they say: You just need some more pills [4]. The doctor filled me with medication, and I slept all the time. I said to him: Tell me, do you want me to sleep my life away? Yes, the doctor said [5].	Users are asking for help and involvement and are being offered medicine instead
My personal healthcare professional in community mental healthcare helps when I need it if there is something wrong [4] I have had my personal healthcare professional in community mental healthcare for many years. If I did not have them there, I would not be alive today [4]. When I have been admitted, my personal healthcare professional in community mental healthcare has always been there. And she also came and visited me in the hospital. It’s been really nice [5]. If I had not had my personal healthcare professional in community mental healthcare, I would have been left to myself as I was at the beginning before I got my housing allowance [5].	Municipal professional support as a fixed point	A trusting relationship and holistic approach bring coherence
My sister has been involved. It’s been really good. Then they got an understanding of what was really wrong because I found it difficult to put words to it myself [5]. I want them to be able to understand the things I say about it. Not the disease itself, but to understand when I explain [5].	Relative Involvement