Table 1.
Summary of the empathy SJT item content
| Item label | Component | Setting | Item summary |
|---|---|---|---|
| CH1 | Cognitive | Healthcare | A patient complains that the doctor never listens to them |
| CH2 | Cognitive | Healthcare | A provider has trouble getting a medication history from a pharmacist |
| CH3 | Cognitive | Healthcare | You suspect a patient is lying about their diabetes management |
| CN1 | Cognitive | Non-healthcare | A friend is going to use unprescribed medications to help them study |
| CN2 | Cognitive | Non-healthcare | A woman asks you to cut in line at a store when you’re late |
| CN3 | Cognitive | Non-healthcare | Your family questions your sibling’s relationship status |
| AH1 | Affective | Healthcare | A patient discusses the recent loss of a loved one |
| AH2 | Affective | Healthcare | A nurse asks you to discuss a medication error with family |
| AH3 | Affective | Healthcare | A family gets upset while you review their chemotherapy |
| AN1 | Affective | Non-healthcare | A parent quickly becomes upset at a grocery store |
| AN2 | Affective | Non-healthcare | A relative is upset about difficulty conceiving |
| AN3 | Affective | Non-healthcare | A best friend is visiting and planning to drop out of college |
|
ITEM: CN2 You go to the store to pick up a few things you forgot for a presentation. While standing in line at checkout, someone approaches you and asks if they can cut in front of you. However, there are already 5 people behind you. They mention that their children are at home sick and they are trying to get back as quickly as possible. Letting the person go in front of you will definitely make you late for your presentation. Rank each of the following response options based on how you SHOULD respond to the scenario. Use 1 to indicate the MOST appropriate response and 5 to indicate the LEAST appropriate response. There can be no ties or duplicates. _____ Ask the people behind you if they would mind having the person go in front of you. _____ Acknowledge their situation and let them go in front of you. _____ Tell them no and that they need to get in line like all the others. _____ Ask the person what is wrong with their child and determine whether they cut can based on their response. _____ Tell them that you are also in a rush and ask if they could cut in front of the person behind you. | |||
Notes: A Affective Empathy, C Cognitive Empathy, H Healthcare Setting, N Non-Healthcare Setting; 1, 2, 3 = Item Number