Table 4.

Factors of the experiences and knowledge referenced by participants in the retrieval stage

Factors of experiences and knowledge	Description	Example of experiences and knowledge
Experience
Location	The setting of the experience	“I was called to a different ICU and the patient had an infusion that had been running at the wrong rate” (P11)
Actors	The individuals included in the experience	“I’ve had patients before that have complained to me” (P05)
Task / Topic	The challenge or goal of the experience	“I think anytime you have patients who are upset … you can relate it back to your own experiences” (P06)
Similarity	How consistent their memory is with the presented scenario	“I don’t think I’ve been in a situation very similar to this” (S10)
Specificity	The level of details provided about the experience	“I remember as a resident doing something right, being told by a nephrology resident …” (P10)
Recency	The amount of time between the memory and the experience	“Just actually 2 days ago, the patient we had was on Harvoni …” (P07)
Knowledge
Information	Facts or observations pertinent to the situation	“This one had me immediately thinking about the legal implications of a medication error” (P03)
Strategy	A plan or approach to achieve an objective	“I want to ask them—why they think that, why they want to do that and tell them to talk to their doctor” (S12)
Skill	An ability or set of strategies to achieve an objective	“I just thought about my training … when it comes to our service with hard motivational interviewing” (P14)