Table 2.

Coding framework extract with example categories and codes.

Theme		Example codes
Overall program utility
	Psychological experience	Good and helpful, helped establish change, improved coping with diabetes, liked being monitored, disliked misinformation about program, lack of attention led to regression
	Technological experience	Program easy to access, trouble with video conferencing, easy, could not access component
	Physical experience	Reduced amount of food eaten, made small changes
Health coach
	Psychological experience	Bubbly, helpful, responsive, easy to understand, supportive, shared personal experiences, motivating, related to coach of same ethnicity, good reinforcement.
	Suggested improvements	Coach continuity, increased coach contact, coaches that are role models (eg, same gender, similar age), continuity of contact, improved follow-up
Least useful components
	Online peer support use	Did not use, did not interact, did not know about this component, read some, not needed, could not access
	Online peer support psychological experience	Not comfortable with medium, did not like, worked well, influential, could not relate to others
	Goal tracking use	Did own tracking, set own goals, easy, did not know about it, did not use it
	Goal tracking psychological experience	Good, helpful, useful, loved it, unsure, unenthusiastic