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. 2020 Dec 22;15(12):e0243724. doi: 10.1371/journal.pone.0243724

Table 4. Challenges in implementation of the guidelines and solutions.

Health System level Challenges Solutions
Identification of illness
Community Delayed recognition of illness and care seeking by community Information, education and communication (IEC) material: Flip charts, posters, wall paintings depicting the signs and symptoms of PSBI, street play on PSBI, awareness sessions on PSBI during immunization and antenatal care days, village level local government meetings to increase recognition of illness and promote earlier care seeking closer to home
ASHAs informed families of the nearest functional health facility for prompt care seeking
Small proportion of sick young infants identified ASHAs were retrained on recognition of danger signs and essential newborn care
Job aids (handouts depicting signs and symptoms of PSBI) were provided to assist during home visits
Health Work Force ASHAs not confident in counting respiratory rate Respiratory rate timers provided; trained in counting respiratory rate; exercises to evaluate accuracy of respiratory rate count
Confirmation and Treatment of PSBI
Health Workforce ANM not initiating or treating infants with PSBI Encouragement and supportive supervision by MOs on a day to day basis; support from block and district health officials. Use other opportunities like monthly meetings for sharing experiences, success stories, resolving issues, allaying apprehensions and encouraging use of simplified treatment regimen.
Errors in classification of PSBI and dose calculation Regular retraining, targeted training on classification and dose calculation; GoI videos shown regularly
A chart on dose calculation put up in the outpatient area of all health facilities
Health Service Governance Interrupted availability of MO and ANM at the health facility AMOs trained in identification and management of PSBI
Health System Infrastructure
Health Products and Technologies Non availability of ASHA HBNC registers Facilitated procurement of the registers through the health system process
Interrupted supplies of syringes, antibiotics, equipment Supplies procured from government local purchase funds available at health centres
Respiratory timers distributed to all health workers
Maintenance of thermometers/lack of battery Interacted with relevant MO to identify root cause in supply chain and raised issue during monthly meetings
Health Financing Delayed payment of incentives for ASHAs Escalated to district and state level and followed up actively with relevant authorities to hasten procurement and disbursement of incentives for ASHAs
Health Workforce Challenges in completing RCH and HBNC registers by ANMs and ASHAs Research team facilitated training in filling the forms and registers

A few of the salient ones were:

a. To improve early recognition of illness and care seeking by the community, communication materials like flip charts and posters were provided and street plays on the importance of early identification of infants with PSBI were staged.

b. As there are fewer MOs, Ayurvedic Medical Officers (AMO) and practitioners of alternate medicines in the block were trained in identification and management of sick young infants.

c. To support health system infrastructure, procurement of supplies was facilitated and targeted trainings were provided.