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. 2020 Dec 22;7(12):e24761. doi: 10.2196/24761

Table 2.

Patient-reported advantages and challenges related to the use of telepsychiatry (N=3052).

Advantages and challenges Participants, n (%)a
Positive elements of telepsychiatry

I like not having to commute to the clinic 1406 (46.1)

Flexible scheduling/rescheduling 1389 (45.5)

I am less likely to miss appointments 1064 (34.9)

I felt more confident/comfortable than in person 601 (19.7)
Difficulties and challenges of telepsychiatry

I miss visiting the clinic/hospital and feeling connected to it 936 (30.7)

I do not feel as connected to my doctor/nurse/therapist 752 (24.6)

I am concerned that my doctor/nurse/therapist might miss something because they do not see me in person (eg, a side effect of the medicine) 593 (19.4)

I do not feel as comfortable talking about my problems as I do in person 471 (15.4)

I have had technical problems establishing/maintaining the connection 375 (12.3)

I am concerned about confidentiality/privacy 273 (8.9)

I do not feel that my doctor/nurse/therapist is as engaged in the conversation 150 (4.9)

aPercentages represent the proportion of responders who endorsed a given option and are calculated in relation to the total number of respondents, since more than one positive element and/or challenge or difficulty could be selected. Responses are listed in order of most frequently endorsed items.