Table 2.
Patient-reported advantages and challenges related to the use of telepsychiatry (N=3052).
| Advantages and challenges | Participants, n (%)a | |
| Positive elements of telepsychiatry | ||
|
|
I like not having to commute to the clinic | 1406 (46.1) |
|
|
Flexible scheduling/rescheduling | 1389 (45.5) |
|
|
I am less likely to miss appointments | 1064 (34.9) |
|
|
I felt more confident/comfortable than in person | 601 (19.7) |
| Difficulties and challenges of telepsychiatry | ||
|
|
I miss visiting the clinic/hospital and feeling connected to it | 936 (30.7) |
|
|
I do not feel as connected to my doctor/nurse/therapist | 752 (24.6) |
|
|
I am concerned that my doctor/nurse/therapist might miss something because they do not see me in person (eg, a side effect of the medicine) | 593 (19.4) |
|
|
I do not feel as comfortable talking about my problems as I do in person | 471 (15.4) |
|
|
I have had technical problems establishing/maintaining the connection | 375 (12.3) |
|
|
I am concerned about confidentiality/privacy | 273 (8.9) |
|
|
I do not feel that my doctor/nurse/therapist is as engaged in the conversation | 150 (4.9) |
aPercentages represent the proportion of responders who endorsed a given option and are calculated in relation to the total number of respondents, since more than one positive element and/or challenge or difficulty could be selected. Responses are listed in order of most frequently endorsed items.