The present notification appears to be a key driver of engagement |
Figure 1, plot A: heat map of total sessions.
Figure 1, plot B: heat map of total time on app (hours)
Table 4: estimated risk ratio with 95% CI for the associations between exposure to the notification and app use within each cluster, at 3 time points (days 1, 7, and 30)
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We chose to undertake a micro-randomized trial to both understand the causal effect of the notification on engagement, and to further optimize the delivery of notifications with respect to time-varying covariates, notifications, and outcomes |
The impact of the notification seems to be strongest in the hour preceding delivery |
Figure 1, plot A: heat map of total sessions |
We set the time window to measure the proximal (ie, near-term) effect as 1 hour after delivery |
Evenings seem to be an opportune and acceptable moment to engage with Drink Less. It is also a time of increased vulnerability to excess drinking |
Figure 1, plot B: heat map of total time on app (hours) |
We moved the delivery time of the notification to 8 PM |
The notification may encourage the reporting of alcohol-free days more than drink consumed. This may be due to competing pressures for time at 11 AM |
Figure 3: frequency distributions of when alcohol-free days and alcohol units are recorded |
We intervened in the evenings to see if this is a more acceptable and opportune time to report drinks consumed |
The notification may reduce the median time per session during the reminder of the day |
Figure 2: line plot of median time spent on app (seconds) |
We included a no-notification arm in our trial to capture a momentary assessment of engagement when no notifications are sent |
The depth of engagement with Drink Less is low |
Multimedia Appendix 2: summaries of use by module for all users |
We trialed new notifications which target the perceived usefulness of Drink Less to encourage broader engagement |
Slow disengagers (3679/19,233, 19.13%) have a high probability of engagement during the first week, but by day 30, this group has a low probability, suggesting a loss of motivation |
Figure 4: probability of use on day after download by cluster group |
We tested 30 new messages to increase novelty and motivation to remain engaged with Drink Less (Multimedia Appendix 8) |
Exogenous impacts, such as public health campaigns, are likely to influence the cohort of users over time |
Figure 6: time to disengagement (defined as the first day of 7 or more consecutive days of no use) by the engagement cluster |
We included a standard app version arm in the trial, to provide an exchangeable sample to compare the fixed and random notification policies |