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. 2020 Dec 14;8(4):e22007. doi: 10.2196/22007

Table 1.

System of process categories in the interaction process analysis.

Function and process categories Paired processes and central problems addressed
Social-emotional: positive reaction

1. Shows solidarity, raises other's status, gives help, rewards 1 & 12; integration

2. Shows tension release, jokes, laughs, shows satisfaction 2 & 11; tension management

3. Agrees, shows passive acceptance, understands, concurs, complies 3 & 10; decision
Task area: attempted answers

4. Gives suggestion or direction, implying autonomy for other 4 & 9; control

5. Gives opinion, evaluation, or analysis, expresses feeling or wish 5 & 8; evaluation

6. Gives orientation or information, repeats, clarifies, confirms 6 & 7; orientation
Task area: questions

7. Asks for orientation, information repetition, or confirmation 7 & 6; orientation

8. Asks for opinion, evaluation, analysis, or expression of feeling 8 & 5; evaluation

9. Asks for suggestion, direction, or possible action 9 & 4; control
Social-emotional: negative reaction

10. Disagrees, shows passive rejection or formality, withholds help 10 & 3; decision

11. Shows tension, asks for help, withdraws out of field 11 & 2; tension management

12. Shows antagonism, deflates other's status or defends or asserts self 12 & 1; integration